Please note that our warehouse will be closed on 18/05 & 29/05 and our offices will operate with limited capacity due to national bank holidays.
The website remains fully operational.

Attention! Due to maintenance, the website will be unavailable Tuesday 21/11 from 7 - 8 PM CET.

  Attention! A partir du 1er juillet, notre adresse de facturation changera: Terbekehofdreef 54, 2610 Wilrijk (Belgique)  

Dernier jour d'expédition:

16/12 - 17/12

Entrepôt fermé:
24/12 - 31/12

Premier jour d'expédition:

  Stock count: 14/12 - 15/12

  Warehouse closed: 14/12 - 15/12, 29/12

  Last day of shipping 2023: 28/12

  First day of shipping 2024: 02/01

Hello, how can we help you?

Looking for an answer? Our self-help section is the fastest way to get help. Here you can read how to track and cancel orders, or indicate a return.
You'll find answers to many topics here, including the payment options available at Edmac Europe.

Here are some of the most frequent questions:

On our website you can use the search bar to look for the part you are looking for using your own reference. In case you cannot find your item, you can also consult our Business Portal to identify the item you are looking for. Go to Business Portal >

Of course you can always send an email to [email protected]. One of our product experts will be happy to assist you!

If you want to submit a return, you can do so via the form below. Fill in the form as detailed as possible so that we can process your return faster.

Submit Return

If you want to cancel your order, please send an email to [email protected] as soon as possible, so our Customer Service Team can still cancel your order on time and notify you.

Please note: we work very hard to ship our orders as quickly as possible. It is therefore not always possible to cancel your order before the shipment.

For more information you can always consult our return and cancellation policy.

If you received a defective item or encountered another problem with your order, please fill in the form below. Fill in the form as detailed as possible so that we can process your claim faster.

Submit Claim

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